CASE STUDY

ArtsQuest

Pennsylvania’s Lehigh Valley loves ArtsQuest. The non-profit’s 10-day flagship event, Musikfest, draws top artists and worldwide audiences to the region each August; its larger artistic, cultural, and educational experiences reach almost 2 million people annually.

In 2022, ArtsQuests’ two-person internal HR team was staring down several HR-related challenges. They desperately needed a stronger hiring strategy and hiring process, for seasonal hires especially. Even more, payroll was disorganized. Management sought guidance on issues from performance to employee relations. Compliance lacked expert oversight.

Unsure how to improve HR in-house, the arts organization enlisted myHR Partner for support. Before delivering what ArtsQuest wanted, myHR Partner embarked on a quest to more clearly understand what ArtsQuest needed – a process that proved insightful and fruitful.

“myHR Partner’s expertise and process underscored why we’d reached out to them in the first place. We didn’t know what we didn’t know. And in human resources, oversights are liabilities.” Joann Lee, ArtsQuest’s Vice President of Administration, Risk Management, and Board Relations.

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